Service Description

Understand security, Profiles vs Roles, Salesforce Lightning, Salesforce1, Salesforce Mobile apps, Reports and Dashboards, Sales cloud, Service cloud applications and covers many other topics including the curriculum below. 1. Organization Setup (Global UI) 2. User Setup 3. Security and Access 4. Standard and Custom Objects 5. Sales and Marketing Applications 6. Service and Support Applications 7. Activity Management and Collaboration 8. Data Management 9. Analytics - Reports and Dashboards 10 Workflow / Process Automation 11 Desktop and Mobile Administration 12 AppExchange